Where should my client's AI work start?
An AI consultant hired by a distributor ran discovery in Korravo. Instead of weeks of site visits and a few leadership workshops, about 90 of the client's people took Korravo's interviews in the first week.
Where AI helps first
Customer order interpretationAI Fit8.0Need to Solve7.9
The problem
Customers email part descriptions, not catalog numbers, and the order desk interprets each one.
Why it ranks first
AI Fit: matching descriptions to the catalog is careful reading AI drafts well.Need to Solve: a wrong grade or coating means a return.
What AI could do
AI matches each emailed description to catalog items and drafts the order. The rep confirms grade, coating and size before it's entered.
What could come back
For the consultant
- The whole company, not a handful of leaders
- About 90 people across the head office and four branches, so the recommendations rest on how the work really runs, including the order desk and warehouse floor that workshops never reach.
- Week one, not month one
- Confirmed process maps, ranked by AI Fit and Need to Solve, before the first leadership meeting.
- Next step
- The consultant presents confirmed priorities to the client's leadership in week two.
For the client
- Korravo's estimate
- About 800 hours a year could come back at the order desk. How we got there: about 50 free-text orders a day at about 10 extra minutes each, with AI drafting the order for the rep to confirm.
- From the team
- 7 of 9 at the central order desk named free-text orders their biggest time sink.
- Less disruption
- One conversation each instead of weeks of site visits.
What else Korravo found
Meeting Meter · Meeting types
18 of 30
Daily branch sync calls take about 30 employee-hours a week, about 18 of them repeating open orders and stock issues already in the system.
A quick early win the consultant can hand the client.
Also found
Receiving runs four different ways across the branches. One standard comes first, because automating four versions would lock in the differences.
Questions about AI consultants
An AI readiness assessment shows where AI can help a business and what needs to change first. Korravo's AI readiness assessment interviews employees with an AI interviewer, maps how their work really runs, and ranks every process by AI Fit and Need to Solve, so leaders know where AI will help first.
Korravo asks about the work, not personal matters or performance. What people share is used to map how work gets done, and leaders see process maps and reports, not individual conversations.
A Korravo assessment delivers confirmed process maps, a ranked list of every process by AI Fit and Need to Solve, and reports on team pain points, hours that could come back, key-person risk, meetings and the tools the company uses.
Korravo gives AI consultants a faster, fuller discovery phase. The client's employees take Korravo's AI interviews, and the consultant gets confirmed process maps, ranked by AI Fit and Need to Solve, to build recommendations on.
Yes. Consultants use Korravo with their clients, and companies can share Korravo's results with the consultant they already work with. The consultant keeps the client relationship and the recommendations.
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