Where should our AI budget go first?
Leadership approved an AI budget, and three vendors are pitching. Korravo interviewed about 100 people across account management, client service, claims and sales.
Where AI helps first
Renewal preparationAI Fit8.0Need to Solve8.4
The problem
From September to December, account teams rebuild client details into summaries and carrier comparisons for the January 1 renewals.
Why it ranks first
AI Fit: the summaries come from documents the firm already holds.Need to Solve: it's the heaviest workload of the year. Claims support was pitched first, but it depends on experienced people judging each situation with the client, so it scores lower.
What AI could do
AI drafts the renewal summary and carrier comparison from the policy file and last year's terms. The account manager checks coverage and pricing.
What could come back
- Korravo's estimate
- About 2,100 hours a year could come back, room for about 40 more renewals per account manager.How we got there: About 1,000 renewals a year for one 12-person team, at 4 to 10 hours each, with AI preparing the first draft.
- From the team
- 10 of 12 account managers named renewal season the hardest time of year.
- Next step
- Try AI-drafted renewal summaries on next quarter's renewals.
What else Korravo found
Company Tools · By category
43
The software the firm runs on, by category, including AI tools staff adopted on their own.
43 people already use an AI tool on their own, but none of it is tied to renewals.
Also found
One senior account manager holds the carrier relationships for the largest accounts.
Questions about insurance brokers
An AI readiness assessment shows where AI can help a business and what needs to change first. Korravo's AI readiness assessment interviews employees with an AI interviewer, maps how their work really runs, and ranks every process by AI Fit and Need to Solve, so leaders know where AI will help first.
Korravo asks about the work, not personal matters or performance. What people share is used to map how work gets done, and leaders see process maps and reports, not individual conversations.
A Korravo assessment delivers confirmed process maps, a ranked list of every process by AI Fit and Need to Solve, and reports on team pain points, hours that could come back, key-person risk, meetings and the tools the company uses.
Korravo shows an insurance agency where AI will help first, such as renewal preparation, before it chooses tools. It interviews account managers and service staff and ranks each process by AI Fit and Need to Solve.
No. Korravo shows where AI fits and why. The company's own team, or a partner it chooses, implements the changes.
Make your next AI decision with a clearer picture.
Request a Demo ↗